Insula LLC
a California limited liability company doing business as Imcy
California Secretary of State file no. B20260266445
4653 Carmel Mountain Rd, Ste 308 PMB 1106, San Diego, California 92130-6650, USA
support@imcy.world

WEBSITE TERMS OF USE

The rules for visiting and using imcy.world

Version. Draft 3 · November 7, 2026 (replaces Draft 2 of November 6, 2026; Intro renamed: Matching Service)

Effective date. 10 November 2026. Last updated. 10 November 2026.

Related documents. 1.1 Client Platform Terms; 1.4 Privacy Policy; 1.10 Cookie Policy

Article 1 Use of the site and acceptable use

Article 2 Intellectual property and the Imcy brand

Article 3 Blog and content are not advice

Article 4 Links to third parties

Article 5 Disclaimers and liability

Article 6 Governing law

1. USE OF THE SITE AND ACCEPTABLE USE

1.1 Who we are. imcy.world (the "Website") is run by Insula LLC, a California limited liability company (California Secretary of State file no. B20260266445), doing business as Imcy, 4653 Carmel Mountain Rd, Ste 308 PMB 1106, San Diego, California 92130-6650, USA ("Imcy", "we"). Contact: support@imcy.world.

1.2 Agreement. These Terms apply to everyone who visits or uses the Website. By using the Website you agree to them. If you use the Matching Service or book Sessions, the 1.1 Client Platform Terms also apply and prevail over these Terms for your bookings.

1.3 Adults only. The Website is for adults aged 18 or over. Children should not use it, send us messages or fill in our forms. Visitors in the sanctioned countries and regions listed in the 1.1 Client Platform Terms may not use the Website to request or book services.

1.4 Acceptable use. When you use the Website you must not:

(a) give false information or use someone else's details without permission;

(b) send information about a child through our forms;

(d) try to gain unauthorised access to the Website or our systems, or interfere with their security or operation;

(e) copy, scrape or collect content or Coach details by automated means, including to train artificial-intelligence tools; or

(f) upload harmful code or use the Website for anything unlawful.

1.5 Suspension. We may block access for anyone who breaks these rules.

2. INTELLECTUAL PROPERTY AND THE IMCY BRAND

2.1 Our rights. The Website, the Imcy name and logo, the Imcy method materials, Emocoach Studio and its characters, and all other content belong to Imcy or its licensors and are protected by copyright and trademark law.

2.2 Your use. You may view and print pages for personal, non-commercial use. You may not copy, adapt, sell or republish our content, or use our name or logo, without written permission.

2.3 Copyright complaints. If you believe content on the Website infringes your copyright, email support@imcy.world with the details required by the US Digital Millennium Copyright Act.

3. BLOG AND CONTENT ARE NOT ADVICE

3.1 General information. Articles, guides, videos and other content on the Website are general information about parenting and coaching. They are not medical, psychological, legal or other professional advice for your family.

3.2 Not therapy, not for emergencies. Coaching on Imcy is not medical, psychological or crisis care (1.5 Nature of Services and Emergency Disclaimer). If a child or anyone else is in immediate danger, call your local emergency number now: 911 in the US and Canada, 112 in the EU, 999 in the UK, 000 in Australia. In the US or Canada you can also call or text 988.

3.3 Coach profiles. Coaches write their own profiles. Imcy checks Coaches when they join, as described in the 1.7 Coach Directory and Independent Coach Disclosure, but does not check every statement in a profile.

4. LINKS TO THIRD PARTIES

4.1 Other services. The Website links to and embeds services run by others, such as Acuity Scheduling for booking, Stripe for payments and social media sites. Their own terms and privacy policies apply, and Imcy is not responsible for their content, availability or practices.

4.2 Links to us. You may link to our home page in a fair way that does not suggest any endorsement by Imcy.

5. DISCLAIMERS AND LIABILITY

5.1 As is. The Website is provided "as is" and "as available". To the extent the law allows, Imcy gives no promises about the Website beyond those in these Terms. We may change, suspend or withdraw any part of it.

5.2 Limit. To the extent the law allows, Imcy is not liable for any indirect or consequential loss arising from use of the Website, and its total liability for use of the Website (apart from bookings, which the 1.1 Client Platform Terms govern) is limited to USD 100.

5.3 What is not limited. Nothing in these Terms limits liability for fraud, gross negligence or wilful misconduct, death or personal injury caused by negligence, or any right that cannot be limited under the law that applies to you.

6. GOVERNING LAW

6.1 California law. These Terms are governed by the laws of the State of California, USA. Disputes about the Website are decided by the state or federal courts in San Diego County, California, unless the 1.1 Client Platform Terms apply to the dispute.

6.2 Consumers. If you are a consumer outside the US, you keep the protection of the mandatory laws of your country and may bring a claim in the courts where you live.

6.3 California residents. Under California Civil Code section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

6.4 Changes. We may update these Terms and will post the new version here with its date. Last updated: 10 November 2026.

Website Terms of Use